SWOT Assessment Using Malcolm Baldrige Model – Excel Format

  • Created Date26 Sep, 2018
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The Malcolm Baldrige Quality Improvement Program provides guidelines for improving quality within any company. Here is the 91 criteria are evaluated and scored for assessing overall quality performance within the organization. These 91 criteria fall into 7 categories, as summarized below.

In this excel format you can find these categories Leadership, Information and analysis, strategic planning, human resource capital, process management, quality and operating results and customer satisfaction.

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