Although sympathy card is the best option to send when someone is under deep pain, few times it's not possible. A situation like the time it will take or post it them knowing their address etc. All these factors can make your decision to not sent a card.
But writing the condolence email can be tricky compared to writing a condolence card message.
And I am one of them who can struggle to write condolence email.If anyone knows the proper way to write this email then please reply to me with some sample.