Pooja Jaswal

 Employee Relations / Employee Welfare:

• Played a key role in spectrum of employee engagement activities such as leading, designing, evaluating, and implementation of Human Resource activities 
• Responsible for Technical and Non Technical hiring of all levels, Employee Referral, Job Portals, Vendors Handling employee grievance and salary queries of employees
• Diligent in compilation of employee time, production, and payroll data from time sheets and other records
• Conducted Orientation and HR Induction to New joinees through timely and effective execution of Pre /post joining &  other employee related activities 
• Ensured to be a part of IJP panel for fair selection to deserving candidates
• Organized monthly R&R ceremony for Top Performers, Team Leads, Managers and Executives in Support functions 
• Responsible for Transfer in and out of the employees within and outside the Process on IJP and management decision with complete formalities

Team Management:

• Served though cross-departmental partnerships, regarding team member performance, management practices, human resource policies and talent management
• Handled a team of 14 members for North Telecom Verticals – RBPO, Airtel, Tata, Videocon
• Provided data to WFM Team and payroll team as per the schedule
• Interfaced between corporate HR Team, Top Management & Operations Teams
• Handled a team of more than 100 Employees
• Adhered to  team compliance with set targets like SL, AL, CQ, JKQ

Talent Acquisition:

• Involved in a gamut of activities involving Salary Negotiation : closure of salaries at all level, verification of educational and experience certificates, database updating, and preparation of personal files for new joiners
• Initializing separation formalities, Exit Interviews, Processing F&F
• Involved in yearly and half yearly Performance Appraisal with HOD 
• Utilized different sources like Employee Referral, Job Portals, IJP, Vendors, Advertisements, Campus hirings, walk- ins through bulk SMS

Training and Development:

• Identify training needs of employees at different levels through skills and competency mapping
• Provide coaching/advice on employee relations issues and guidance on employee development strategies

 Organizational Development Initiatives:

• Key role involvement in planning and organizing company’s events, handling client communication and taking care of all the requirements of Joint Venture partners pertaining to Human Resource
• Ensuring there is no manpower constraint, and helping the company to grow on a pace of average 35% every year

Compliance & Law:

• Establish the Statutory Compliance and streamlined payroll liaison for the company
• Ensure legal compliance throughout human resource management activities
• Strong intellect & business acumen in Industrial relations related to employees (Direct & Indirect) and maintained their records  with regards to welfare, wages, facilities and legal compliances

Performance Appraisal:

• Manage the appraisal process, and establish framework for substantiating performance appraisal system linked to reward management
• Formulate and implement policies related to increments, incentives and remunerations

Manpower Planning, Recruitment and Resourcing:

• Manage the complete recruitment life cycle for sourcing the best talent from diverse sources after identification of manpower requirements
• Plan and execute all HR activities consisting of joining, onboarding, induction and exit formalities
• Consult HR functional and operational teams on planning the entire gamut of HR activities
• Combine with technical managers in selection, interview and hiring process of employees
• Identify manpower requirements, and manage the recruitment life cycle aimed at attracting and retaining the best employees from diverse sources
• Responsible for Domestic and International Hiring, generating regular walking through bulk SMS, Employee Referral, Job Portals, Vendors and Campus hirings