Professional Summary

Armed with 2-decades of corporate experience.

Performed across multiple functions, while being anchored in Human Resources such as Branding & Marketing communication, Customer Service, Customer relationship management, Quality.

Equipped in diverse aspects of HR such as Performance Management, Training, Employee Engagement, Organisation change & development, Employee communication, Employee rewards & recognition.

Dual masters (MMS HR & MA English), PG diploma (T&D).

Currently freelancing as a content writer. 

Niche areas of writing: Careers/job, customer service, education, entrepreneurship, feminism, health/wellness, HR/performance management/training, leadership, literature, personal development, philosophy, pregnancy, parenting.

Key Skills
Employer Branding Performance Management Human Resources Employee Engagement Content Writing Attention To Detail Interpersonal Skills Website Content Planning And Organising Customer Service
Experience
  • Feb 2020 - Present
    Freelance Content Writer

    Fortis Healthcare , Mumbai

  • May 2004 - Dec 2017
    Senior Manager HR

    Fortis Healthcare , Mumbai

  • Jul 2003 - Apr 2004
    Senior Executive HR

    Lintas , Mumbai

  • Mar 2001 - Jun 2003
    Senior Officer HR

    Shopper's Stop Ltd. , Mumbai

  • Sep 2000 - Mar 2001
    Management Trainee HR

    Transworld Group of Companies , Mumbai

Education
  • 2018
    Master of Arts

    English

    IGNOU

  • 2012
    Diploma

    Training and Development

    ISTD, Delhi

  • 2000
    Master of Business Administration

    Human Resource

    Mumbai University

  • 1995
    Bachelor of Science

    Chemistry

    Mumbai University

Certifications / Licenses
2019
Creative Writing

Xavier Institute of Communications, Mumbai

2017
Vipassana Meditation Course

Vipassana Meditation as taught by S.N. Goenka

2017
Training of Trainers/Certified Service Excellence Trainer (Level I to IV)

Fortis Healthcare

2008
Mentoring

Wockhardt Hospitals

2005
Leadership for Business Excellence

Centre for Organisation Development, Hyderabad

2004
Basic Lab on Human Processes (BLHP)

ISABS

2003
Who moved my cheese? - Change Management

Lintas

Honors & Awards
Gold Award for HRD & Talent Development Sep 2017

Asian Hospital Management Award (AHMA)

Project won at Asia-Pacific level - One Fortis: Training in Action

Gold Award for HRD & Talent Development Sep 2016

Asian Hospital Management Award (AHMA)

Project won at Asia-Pacific level - Step-Up Nursing

Excellence Award for HRD & Talent Development Sep 2015

Asian Hospital Management Award (AHMA)

Project won at Asia-Pacific level - Fittest Fortisian

Gold Award for HRD & Talent Development Sep 2014

Asian Hospital Management Award (AHMA)

Project won at Asia-Pacific level - Celebrating YOU

Operational Excellence Award for Private Multispecialty Hospital Sep 2013

FICCI

Employee Engagement Project - Celebrating YOU

Top Student (Gold Medalist) Oct 2012

Indian Society for Training & Development

National Award for Best Student (Gold Medal)

Interest & Hobbies
  • Books collection
  • Card games
  • Dancing
  • Gardening
  • Listening Music
  • Reading
  • Yoga
Strength
  • Assertive
  • Confident
  • Coordination
  • Dedicated
  • Detail-oriented
  • Enthusiastic
  • Management
  • Planning
  • Presentation
  • Prioritization
  • Team-oriented
  • Trustworthy
  • Learning
  • Creative
  • Communicative
  • Disciplined
  • Motivated

A Platform committed to make a difference
in the world we share