Professional Summary

5+ years of dedicated experience providing senior level support to LANs and WANs, troubleshooting and upgrading existing operational environments, and providing support to peripherals. Ability to manage the evaluation of networking technologies. Efficient in collaborating with the system team for creating and updating security audit measures. Track record of installing and supporting complex network systems.

Key Skills
Industry Knowledge
Cisco Platforms Routers Switches L IP Addressing & Sub-Netting VLANS VTP STP WAN WLAN BMC Remdy Service Now NAT DNS FTP Routing Protocols
Protocols
TCP/IP DHCP HTTP SMTP NTP SNMP CDP FTP RIP Ripng
Operating Systems
Windows XP Windows 7 8 Vista Ubuntu
Experience
  • Jan 2021 - Present
    Senior Analyst

    BritishCouncil , Noida, India

  • Feb 2019 - Dec 2020
    Senior Analyst

    Capgemini , Noida, India

  • Sep 2017 - Dec 2018
    Technical Support Executive

    Experis IT , Noida, India

  • Feb 2016 - Aug 2017
    Technical Support Executive

    FCS Software , Noida, India

  • Jul 2015 - Dec 2015
    Hand Holding Staff

    We Excel Software , Chandigarh, India

Education
  • 2014
    Post Graduate Diploma

    Computer Graphic & Animation

    Panjab University

  • 2012
    Bachelor of Arts

    History

    Panjab University

Honors & Awards
Best Performance Of the Year Feb 2020

Capgemini

Employee of the month - 2 times a year Jul 2018

Experis IT

Employee of the month - 3 Times in same Year Jan 2017

FCS Software Solution

Interest & Hobbies
  • Acting
  • Cooking
  • Cricket
  • Digital arts
  • Guitar
Strength
  • Coordination
  • Confident
  • Dedicated
  • Detail-oriented
  • Spontaneous
  • Flexible
  • Learning
  • Ambitious
  • Team-oriented
Additional Activity
1
Theater Fest in Delhi

Jan 2018 - Present

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